Shipping & Delivery Policy
Last updated: 18 October 2026
We sell software services only; nothing is shipped physically, and every service is delivered online within the times below.
How each service is delivered
| Service | How it is delivered | When |
|---|---|---|
| Atikxzio HMS plan | Login access for the Owner by email (and WhatsApp when available) | Within 2 working days of payment and account approval |
| Setup & onboarding | Configuration and data migration online; training online or at your hospital | Scheduled with you; usually completed within 7 to 14 working days |
| Credits | Added to your account balance | Instantly after online payment; bank transfers within 1 working day of receipt |
| Add-ons | Switched on in your account | Within 1 working day of payment |
| Invoices and receipts | Email and download from your account | Immediately after payment |
Service area.
We serve organisations across India. On-site training is currently offered in Uttar Pradesh; elsewhere it is online.
Hardware.
We do not ship printers, scanners or computers. An optional ward kit (tablet, QR printer, labels) can be arranged at cost + 20% and is delivered by the seller directly; we tell you the seller and delivery time before you pay.
Delays.
If access is not delivered in the time above, email Contact@priyajitsystems.in or call +91 7050671269. If we cannot deliver, you get a full refund under our Refund & Cancellation Policy.